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Privacy & Security

Db35's Privacy Policy

Your personal data matters to us. This page gives you a clear, transparent overview of how db35 collects, stores, and protects your information.

Last Updated: January 2026
Table of Contents
Section 01
Introduction & Scope

Welcome to db35. This Privacy Policy ("Policy") explains what data we collect when you use the db35 platform, how we use it, and how we keep it secure. By registering or using our services, you agree to this Privacy Policy.

This Privacy Policy applies to all users in Bangladesh and covers all db35 services, apps, and websites. We believe that transparency around data is the foundation of user trust.

This policy may be updated at any time. You will be notified on the platform when changes are made, and the "Last Updated" date at the top of this page will reflect the latest revision.
Section 02
What Data We Collect

Db35 collects various types of data to provide our services and ensure your security. We only collect what is necessary — nothing more.

Mobile number, email
Data Type Example Reason for Collection
Identity Information Name, date of birth, NID/passport KYC Verification
Contact Information Account communications and OTP
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Data Gaming history, betting patterns Service Quality Improvement
Cookies & Tracking Session cookies, preference storage Improving User Experience
db35 never stores your password, full bank account number, or card CVV. Sensitive financial data of this kind is transmitted directly to the payment gateway in encrypted form.
Section 03
How Your Data Is Used

Db35 uses the data it collects solely for specific, legitimate purposes. We will never use your information for anything beyond what you have agreed to. A full list of how your data is used is provided below:

  • Account creation, verification and management
  • Processing deposits, withdrawals, and other financial transactions
  • Preventing fraud, money laundering, and cybercrime
  • Maintaining the overall security and stability of the platform
  • Delivering personalised gaming experiences and promotional offers
  • Providing customer service and support
  • Meeting legal obligations and preparing reports for regulatory authorities
  • Monitoring usage patterns to promote responsible gaming
Marketing Communications: db35 may send you promotional SMS or email messages. You can opt out at any time through your account settings.
Section 04
Who Your Data Is Shared With

Db35 never sells your personal data. In certain circumstances, limited information may be shared with third parties — and in every such case, strict confidentiality agreements are in place.

  • Payment Processors: bKash, Nagad, Rocket — for payment processing only
  • Identity Verification Services: Authorized agencies for KYC verification
  • Law Enforcement Agencies: Court Orders or Legal Obligations
  • Technology Service Providers: Hosting & Cloud Services — covered under data privacy agreements
  • Regulatory Authorities: For licensing and compliance reporting
db35 does not share your personal data with any advertising networks, data brokers, or marketing companies. This is a commitment we will never compromise on.
Section 06
Data Security Measures

Db35 upholds the highest industry standards for data protection. Our security framework operates across multiple layers, so if one layer is compromised, the others continue to keep you protected.

  • 256-bit SSL/TLS encryption — for all data in transit
  • AES-256 encryption — for stored sensitive data
  • Two-factor authentication (2FA) — for account security
  • 24/7 server monitoring and detection of unusual activity
  • Regular security audits and penetration testing
  • Data backups — stored in separate, secured locations
  • Strict data access control policies for all staff
In the Event of a Data Breach: If a security breach occurs, db35 will notify affected users within 72 hours and take immediate corrective action.
Section 07
Your Rights

As a db35 user, you have important rights over your own data. Contact our support team to exercise any of these rights.

  • Right of Access: You can find out what data db35 holds about you
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You may request to restrict the use of your data
  • Right to Data Portability: You can request a copy of your data in a portable format
  • Right to Object: You may opt out of marketing communications and profiling
db35 will respond to any request you make within 30 days. For urgent matters, support@db35.app. Send us an email at
Section 08
Data Retention Period

Db35 does not retain data longer than necessary. Retention periods vary by data type and are outlined below:

Data Type Retention Period Reason
Account Information Until account closure + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years Regulatory Requirements
Support Contact 3 Years Service Quality Review
Marketing Preferences Until consent is withdrawn Personalised Services
Cookie Data 30 days to 1 year By cookie type
Section 09
Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out directly to our Data Privacy Team. We take all complaints seriously and aim to resolve them promptly.

  • Email: support@db35.app
  • Live Chat: Available 24/7 on the db35 platform
  • FAQ: FAQ View details on page
  • Complaint response time: up to 30 business days
Check this page regularly for any updates to our policy. Protecting your privacy is db35's top priority.
Our Commitment

Why db35 Can Be Trusted With Your Data

At every step, your privacy is our top priority.

End-to-End Encryption
Every transaction and piece of personal information on db35 is protected with 256-bit SSL encryption, keeping your data completely secure from interception.
Your Data Is Never Sold
db35 never sells your personal data to third parties. Your information is used solely to provide you with our services.
Your Controls
You have the right to view, correct, or delete your data. Contact our support team at any time to exercise these rights.
Regular Security Audits
db35's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed immediately.
Instant Alerts
If any suspicious activity is detected on your account, db35 will immediately alert you via SMS and email.
Transparent Policy in Bengali
db35 publishes its Privacy Policy in full in Bengali so every user in Bangladesh can easily understand it.
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